Introduction
Welcome to ParaSell Inc. ("we," "us," or "our"). We are a commercial real estate brokerage based in Costa Mesa, California, specializing in connecting buyers, sellers, and real estate agents nationwide. As a company, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, or partners. By accessing or using our services, you agree to the terms outlined in this policy.
Types of Information Collected
In order to provide you with the best possible service, we may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and mailing address.
- Account Information: Usernames, passwords, and account preferences.
- Property Information: Information related to commercial properties, including preferences for property types, locations, and budget.
- Transaction Information: Details of any real estate transactions, including offers, bids, and property transactions.
- Other Information: Information you voluntarily provide to us through surveys, forms, or customer service inquiries.
Method of Information Collection
We collect your personal information through the following methods:
- WebsiteForms: When you submit inquiries or register an account on ourwebsite, we collect the information you provide.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to gather information about your interactions with ourwebsite, such as your browsing behavior and preferences.
- Communication: Information you provide when communicating with us via email, phone, or through customer support.
Purpose of Data Collection
We collect and use your personal information for the following purposes:
- Real Estate Services: To assist with property searches, transactions, and connecting you with agents or brokers who can meet your needs.
- Communication: To communicate with you regarding your inquiries, transactions, or anyupdatesabout the real estate market.
- Improvement of Services: To analyze data to improve our services andwebsitefunctionality.
- Marketing and Promotions: To send you relevant information, offers, orupdatesabout our services or third-party real estate partners, provided you have opted in for such communications.
- Compliance: To meet legal and regulatory obligations and protect against fraud, misuse, or violations of our terms of service.
Data Security Measures
We take the security of your personal information seriously and have implemented a variety of security measures to protect your data from unauthorized access, misuse, or disclosure. These measures include:
- Encryption: We use industry-standard encryption protocols to protect sensitive information during transmission.
- Access Control: We restrict access to your personal information to authorized personnel only, based on their role and need to know.
Data Sharing
ParaSell Inc. will not sell, rent, or trade your personal information with third parties without your consent, except under the following circumstances:
- Service Providers: We may share your information with third-party service providers, such as payment processors,websitehosting providers, and marketing platforms, who assist in providing our services. These providers are obligated to safeguard your data and use it only for the purposes for which it was shared.
- Legal Compliance: We may share your information if required to do so by law, regulation, or legal process (e.g., in response to a subpoena or court order).
- Business Transfers: In the event of a merger, acquisition, or sale of ParaSell Inc., your personal information may be transferred as part of the transaction. We will notify you of any suchchangeandupdateour Privacy Policy accordingly.
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SMS Opt-In: SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes
We are committed to maintaining your trust and ensuring that your personal information is handled with care. If you have any questions or concerns about our privacy practices, please contact us at [contact information].
SMS Terms & Conditions
1. SMS Consent Communication
The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from ParaSell, Inc., you may receive conversational messages related to:
- Appointment reminders
- Follow-up messages
- General assistance
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week related to your case.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt-in to receive SMS messages from ParaSell, Inc. in the following way:
- By submitting an online form
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP to any message you get from us. Or, you can get help directly from us at [email protected]
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt-out at any time by texting "STOP."
- For assistance, text "HELP" to any message you get from us or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
